To keep your records updated: Log into the Support Portal. Click Profile Settings. Update your phone number, email, or business information. Save changes. This ensures all ticket updates and communications reach you quickly.
Check your spam/junk folder. Whitelist support@proexquisite.com. Ensure your mailbox isn’t full. Submit a ticket with the subject line/email address missing.
Once you submit a ticket: You’ll receive an email with your ticket number. Log into the portal anytime to see updates. Add comments or attachments directly in the portal. Replying to the email also updates your ticket automatically.