Troubleshooting Website Loading Speed
- Optimize image sizes.
- Limit heavy plugins.
- Use a caching plugin.
- Check your hosting plan.
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Troubleshooting Common WordPress Plugin Errors
If a plugin causes issues: Deactivate the most recent plugin you installed. Clear cache and test your site. Update outdated plugins. If your site crashes, use Recovery Mode from the email WordPress sends.
Troubleshooting Login Issues for the Employee Portal
If you cannot log in: Double-check your username and password. Ensure Caps Lock is off. Try resetting your password. Clear your browser cache/cookies and try again. Still having issues? Submit a ticket with a screenshot of the error message.
How to Update Website Content in WordPress
To add or edit text/images: Log into WordPress. Go to Pages or Posts. Select the page you want to edit. Make changes and click Update. Always preview your changes before publishing.
How to Check if Your Website is Down
Visit downforeveryoneorjustme.com. Enter your domain. If it’s down globally, submit a ticket with details.
What to Do If Your Website Was Hacked
Submit a ticket immediately. Change all passwords. Temporarily take the site offline. Our team will scan, remove malware, and restore a clean backup.